Effective Date: 17 September 2026
At GlitzGifts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit glitzgifts.in, browse our products, place an order, or contact us.
By using our website or placing an order with us, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an order, or contact us, we may collect the following information:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- City, State and PIN code
- Order and product details
- Product preferences
- Customization details, where applicable
- Payment status and transaction-related information
- Information provided when contacting customer support
- Device and browser information
- IP address and general website usage information
- Cookies and similar technologies
We collect information that is reasonably necessary to process your orders, arrange delivery, provide customer support, improve our website and services, and operate our business.
2. How We Use Your Information
We may use the information collected from you for the following purposes:
- To process and confirm your orders
- To arrange shipping and delivery
- To communicate with you regarding your order
- To provide customer support
- To send order confirmation and delivery updates
- To process payments through authorized payment service providers
- To manage returns, cancellations and refunds
- To improve our website, products and services
- To improve customer experience
- To prevent fraud, misuse and unauthorized transactions
- To maintain business, accounting and transaction records
- To comply with applicable legal and regulatory requirements
- To send offers, product updates and promotional communications where permitted
3. Order Communication
When you place an order with GlitzGifts, we may contact you through phone call, SMS, email or WhatsApp for purposes related to your order.
This may include:
- Order confirmation
- Payment confirmation
- Address verification
- Product or order clarification
- Shipping updates
- Delivery updates
- Return or cancellation requests
- Refund-related communication
- Customer support
These communications may be necessary to process and successfully deliver your order.
4. Payment Information
Payments made through our website may be processed through secure third-party payment gateways or payment service providers.
GlitzGifts does not intend to store your complete debit card number, credit card number, UPI PIN, net banking password, or other sensitive payment credentials on its own servers.
We may receive limited transaction-related information such as:
- Payment status
- Transaction ID or reference number
- Payment confirmation
- Order-related payment information
Payment information is processed according to the privacy and security practices of the respective payment service provider.
5. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
However, we may share necessary information with trusted service providers where required to operate our business and provide services to you.
These may include:
- Courier and shipping partners
- Payment gateway providers
- Website hosting providers
- Ecommerce and technical service providers
- Customer support and communication service providers
- Analytics and website-performance service providers
- Fraud-prevention and security service providers
- Government authorities or legal agencies where required by applicable law
We aim to share only the information reasonably necessary for the relevant service or purpose.
6. Cookies and Similar Technologies
GlitzGifts may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may be used to:
- Remember your preferences
- Maintain your shopping cart
- Improve website functionality
- Understand website traffic and usage
- Analyze website performance
- Improve our services
- Provide relevant content or advertising where applicable
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration or disclosure.
However, no method of transmission over the internet or electronic storage system is completely secure.
While we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted or stored electronically.
8. Data Retention
We may retain your personal information for as long as reasonably necessary for purposes including:
- Processing and fulfilling orders
- Providing customer support
- Managing returns and refunds
- Resolving disputes
- Maintaining accounting and business records
- Preventing fraud and misuse
- Meeting legal, tax and regulatory requirements
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate and legally permissible.
9. Marketing Communications
Where permitted by applicable law, GlitzGifts may send you information regarding:
- New products
- Special offers
- Discounts
- Promotions
- Product updates
- Other relevant business communications
You may opt out of promotional communications at any time by contacting us or using an unsubscribe option where available.
Please note that even if you opt out of marketing communications, we may still send essential communications relating to your existing orders, transactions, payments, delivery, returns or customer support.
10. Your Privacy Rights
Subject to applicable laws and regulations, you may contact us to request:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of personal information where legally permissible
- Information about how your personal information is being used
- Withdrawal of consent for certain processing activities
To make a privacy-related request, please contact us using the contact information provided below.
We may need to verify your request before processing certain privacy-related requests.
11. Children’s Privacy
GlitzGifts does not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action where required.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, courier services, or other external websites and services.
These third parties may have their own privacy policies and terms of use.
GlitzGifts is not responsible for the privacy practices, security, content or policies of third-party websites or services.
We recommend reviewing the applicable privacy policy of any third-party service before providing personal information.
13. Fraud Prevention and Security
We may use personal and transaction-related information to detect and prevent:
- Fraudulent orders
- Unauthorized transactions
- Misuse of our website
- Suspicious activity
- Abuse of promotional offers
- Other unauthorized or unlawful activities
We may take appropriate action where suspicious activity is identified.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our:
- Website
- Products and services
- Business practices
- Technology
- Legal or regulatory requirements
Any updated version of this Privacy Policy will be published on this page with a revised effective date.
We recommend reviewing this page periodically to stay informed about how we handle personal information.
15. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us using the details below:
Business Name: GlitzGifts
Website: glitzgifts.in
Email: info@glitzgifts.in
Phone: 9411841580
GSTIN: 09CEYPA4059K2ZU
For privacy-related requests, please contact us using the email address or phone number mentioned above.